Acceptable Usage Policy

General Conduct

  1. Customers are prohibited from transmitting on or through any of InterNet Kent's services, any material that is, in InterNet Kent's sole discretion, unlawful, obscene, threatening, abusive, libelous, or hateful, or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, provincial, national or international law.
  2. InterNet Kent services may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of Canadian or provincial regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or any other statute. InterNet Kent reserves the right to remove such illegal material from its servers.
  3. The customer is responsible for keeping his billing data with InterNet Kent up-to-date and accurate. Furnishing false data on the signup form, contract, or online application is grounds for immediate termination, and may subject the offender to civil or criminal liability.
  4. The resale of InterNet Kent products and services is not permitted, unless specifically permitted and documented in a written agreement.

System and Network Security

  1. Customers may not attempt to circumvent user authentication or security of any host, network, or account ("cracking"). This includes, but is not limited to, accessing data not intended for the Customer, logging into a server or account the Customer is not expressly authorized to access, or probing the security of other networks (such as running a SATAN scan or similar tool).
  2. Customers may not attempt to interfere with service to any user, host, or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host.
  3. Customers may not use any kind of program/script/command, or send messages of any kind, designed to interfere with a user's terminal session, via any means, locally or by the Internet.
  4. Users who violate systems or network security may incur criminal or civil liability. InterNet Kent will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

Email

  1. Harassment, whether through language, frequency, or size of messages, is prohibited.
  2. Customers may not send email to any person who does not wish to receive it. If a recipient asks to stop receiving email, the customer must not send that person any further email.
  3. Customers are explicitly prohibited from sending unsolicited bulk mail messages ("junk mail" or "spam"). This includes, but is not limited to, bulk-mailing of commercial advertising, informational announcements, and political tracts. Such material may only be sent to those who have explicitly requested it.
  4. Customers may not forward or otherwise propagate chain letters, whether or not the recipient wishes to receive such mailings.
  5. Malicious email, including but not limited to "mailbombing" (flooding a user or site with very large or numerous pieces of email), is prohibited.
  6. Forging of header information is not permitted.
  7. InterNet Kent accounts or services may not be used to collect replies to messages sent from another Internet Service Provider, where those messages violate this Acceptable Use Policy or the Acceptable Use Policy of that other provider.
  8. These rules apply to other types of Internet-based distribution mediums as well, such as RLG's Ariel system (a system for sending FAX-like documents over the Internet). USENET postings have their own regulations; see below.

USENET (Newsgroups)

  1. InterNet Kent provides an uncensored newsfeed. As such, InterNet Kent does not control the content of the newsgroups available to its customers. InterNet Kent is not responsible for the content of any USENET posting, whether or not the posting was made by a InterNet Kent customer.
  2. Postings to USENET newsgroups must comply with the written charters or FAQs for those newsgroups. Advertisements should only be posted in those newsgroups whose charters/FAQs explicitly permit them. The poster is responsible for determining the etiquette of a given newsgroup, prior to posting to it.
  3. Customers are prohibited from posting the same or similar message to large numbers of newsgroups (excessive cross-posting or multiple-posting, also known as "USENET spam").
  4. Customers are prohibited from posting chain letters of any type.
  5. Customers are prohibited from posting binary files to newsgroups not specifically named for that purpose.
  6. Customers are prohibited from canceling or superseding posts other than their own, with the exception of official newsgroup moderators performing their duties.
  7. Customers are prohibited from forging header information. This includes attempting to circumvent the approval process for posting to a moderated newsgroup.
  8. A customer may not solicit mail for any other address other than that of the customer's InterNet Kent account or service, with the intent to harass or collect replies after InterNet Kent service has been terminated.

IRC (Internet Relay Chat)

  1. IRC robots ("bots" or "clones") may not be run from InterNet Kent shell accounts. .
  2. Customers may not attempt to impersonate others or use IRC anonymously by disguising their hostname or username.
  3. Customers are prohibited from using IRC scripts or programs that interfere with or deny service to other users on any server or host. Customers are also prohibited from engaging in activities which harass other users. This includes, but is not limited to, "flooding" (rapidly entering text with the intent to fill the screens of others), "flashing" (disrupting terminal emulation), "takeovers" (forcibly seizing operator privileges), attempting to send private messages to those who do not wish to see them (via "ignore"), attempting to return to a channel after being banned from it, and other disruptive behaviors.

Individual Accounts (Dialup Users Only)

  1. InterNet Kent dialup accounts are intended for use by an individual. Multiple logins are prohibited, except as explicitly permitted by InterNet Kent.
  2. InterNet Kent shell accounts are intended for interactive use. Attempts to circumvent the 'idle daemon' or time charges accounting, or attempts to run programs while not logged in by any method, are prohibited.
  3. InterNet Kent shell accounts operate on shared resources. Customers are prohibited from excessive consumption of resources, including CPU time, memory, disk space, and session time. The use of resource-intensive programs which negatively impact other system users or the performance of InterNet Kent systems or networks is prohibited, and InterNet Kent staff may take action to limit or terminate such programs.
  4. Password security is the responsibility of the individual user. Good passwords must be a minimum of six characters long, contain at least one number or symbol, and are not based on any dictionary word or common name. Customers may not share passwords or accounts with others.

Payment

  1. Bills will be sent via email, unless otherwise arranged.
  2. Payments are due within the first 10 days of the month unless otherwise arranged.
  3. Accounts paid after the 10th of the month are subject to a $2 late fee.
  4. Accounts paid after the end of the month are subject to a $5 late fee.
  5. Accounts not paid by the 10th day of the following month will be suspended until all bills are paid. This includes the past and previous months and the late fee.

Questions about this policy should be sent via e-mail to help@kent.net.

Reports of activity in violation of this policy may be sent in e-mail to abuse@kent.net.